Grand Borneo Hotel - Kota Kinabalu

Ta-00-01, 1 Borneo Hypermall, Kota Kinabalu, Malaysia, 88450show map
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Highlights
7
Very goodBased on  87 reviews
Overview

The 4-star Grand Borneo Hotel is placed about 9 km from Gaya Street . Grand Borneo Hotel has welcomed guests in Kota Kinabalu since 2008.

Grand Borneo Hotel lies 9 km away from Atkinson Clock Tower. A mosque and a tower as well as mountains and parks are in a short distance from the property.

A shopping mall and a market are located nearby.

Kota-Kinabalu International airport can be reached in 20 minutes by car from Grand Borneo Hotel.

Rooms

The property offers 325 guestrooms appointed with individual climate control, a laptop-size safe, television with satellite channels, a mini-refrigerator and coffee/tea makers. These rooms have carpet floor and elegant furniture.

Eat & Drink

Residents can have breakfast in the dining area. The 24-hour restaurant serves special international meals. The café bar stocks cocktails and juices to enjoy in a welcoming atmosphere. La Fuente and Koki Bandung are situated in a busy area, about 100 meters away of the property.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers a business centre, a meeting room and a slide projector together with multilingual staff.

Relax

Grand Borneo Hotel provides guests with karaoke and live music to ensure an enjoyable stay. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Public parking is possible at a location nearby.

Year renovated:   2008.  Number of rooms:   325.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

MYR 0 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Shuttle service
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Halal food
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Jacuzzi

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchenette
  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
One Borneo HypermallOne Borneo Hypermall900 ft1 Borneo Hypermall Jalan Sulaman
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La FuenteLa Fuente500 ftG-816, Grd Floor, 1Borneo Hypermall
Koki BandungKoki Bandung1300 ftLot 108, Block M, Alamesra Plaza Permai
K.Sanba's Curry SpecialsK.Sanba's Curry Specials1700 ftBlock F, Lorong Plaza Utama 1
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Menara Tun Mustapha (Sabah Foundation Building)Menara Tun Mustapha (Sabah Foundation Building)1.8 mi
Yayasan Sabah Auditorium Tun MustaphaYayasan Sabah Auditorium Tun Mustapha1.9 mi
Borneo Marine Research Institute (BMRI) ComplexBorneo Marine Research Institute (BMRI) Complex1.3 mi
Water World Theme ParkWater World Theme Park2.5 miTaman Tun Fuad Stephens
Kota Kinabalu City MosqueKota Kinabalu City Mosque3.2 miCentral road of Kota Kinabalu
Signal Hill Observatory PlatformSignal Hill Observatory Platform4.9 miJalan Bukit Bendera
Suria SabahSuria Sabah4.9 miJalan Tun Fuad Stephens
Kota Kinabalu City MosqueKota Kinabalu City Mosque5.0 miCentral road of Kota Kinabalu, Kota Kinabalu
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Getting around
Train
North Borneo Railway7.9 mi
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Reviews
7.2
Very goodBased on  87  reviews

Rating by category:

6.0
Location
10.0
Rooms
  • 6.6
    Good

    It is within the mall and convenient for shopping. However, could have offer to do shuttle services to airport.

  • 5.8
    Guest rating

    New hotel nearby the large shopping mall, but with poor maintenance. The swimming pool is very cold. The buffet breakfast is good with veritable choice.

  • 7.0
    Very good

    big bathroom

    lizard in room and housekeeper left in a hurry. bins left unlined in the room.

  • 10.0
    Exceptional

    What I like best is the excellent service by the front desk staff.

  • 9.2
    Superb

    The staff was very friendly,helpful and they even allowed us to check-in earlier because we arrived in kk at 11 am. The place was nice,very clean. Our wired internet in room was fault but the staff fixed it immediately and effectively! Great job to Grand Borneo Hotel.

    The room service make us disappointing. We are planing to make an order at 1.30 am. But,we keep dialing their no but no one answering! We keep dialing till 2.30am, still no answering. I was very hungry at that time! Very disappointed! Hope the hotel management take this complaint. Thanks.

  • 8.8
    Superb

    The Grand Deluxe Room was comfortable and cosy, especially the bed and pillows.

    The shower was not warm enough in our room and the breakfast spread could have included a wider variety of items.

  • 7.0
    Very good

    The bed was awesome and the staff was able to give me a good view facing the mountains.

    There were some confusion during my room upgrade as earlier one of the staff mention that they have immediate available rooms the day before but the promise was not kept upon the check-in day. Communication was poor amongst the staff.

  • 5.4
    Guest rating

    Hotel is within hypermall - large shopping complex

    Room a bit small

  • 6.6
    Good

    even know i book for superior room which is then i upgrade to suite but the main problem i have is parking... The main problem at this hotel same goes for novotel hotel and countyard hotel... lack of parking lot for the hotel customer...

  • 7.4
    Very good

    Convenient while I am playing golf. My wife spent her time shopping while I was away golfing.

  • 6.2
    Good

    The staffs are very warm and friendly.

    For the kind of room and the price i have paid..its not worth value.

  • 6.6
    Good

    Enviroment is clean and Hotel is linked to Mall Shopping complex. It's not a problem to go out for a dinner except quite a distance from the Town city (KK). If you do not have a own car or rental..it's a concerned..transport seem to be a problem. Driving your own car via the coastal roadway at night a a little bit of problem.especially during strong wind..& raining day...!! Street light not so clear..a bit smoky..mist!! Overall hotel loaction is just nice and cool. Room is just good for couple and too small for family of three.., toilet too small and face wash too shallow..floor getting wet all the times you wash your face...!! Keep up your good work and smile always..!!

    Nothing I dont like in this hotel..just a room size...it's just good for a couple of two..!! Cleanliness is the best and smell of air is clean and healthy..!! Please keep up your good work at all times..!!

  • 5.0
    Guest rating

    The Building itself is badly in need of maintenance. The carpets need a good clean. The finish in the room was chipped and tardy, the bathroom floor looked like it had not been mopped for a while. It is not a 4 star hotel, maybe a 3 to 3.5 at best. We checked out after 4 nights and booked in elsewhere.

  • 7.8
    Fabulous

    Comfy bed, excellent hot water and shower pressure, modern room design, a mini fridge to chill drinks, complimentary slippers and direct access from the foyer to the shopping mall. There is a free hourly shuttle bus from 1Borneo hypermall to the town centre (warisan square), with half hourly return trips. Taxi fare from airport to the hotel is 50RM, and 25RM from hotel to town centre.

    Hotel room only had satellite tv (limited channels, no cable, in-house movies). There is free cable internet but no wireless internet in the room. Free wifi is only available in the lobby and public areas, including some restaurants in the mall. If your room smells smokey from previous occupants, housekeeping do a great job with the air freshener spray bottle.

  • 6.2
    Good

    The location is very nice that it is in the same buliding with the mall. Easy to shop and dine.

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Highlights
7
Very goodBased on  87 reviews
Good to know
Check-infrom 12 pmFREECheck-outuntil 2 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Train
North Borneo Railway7.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
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